How we bill you:

As a courtesy, we will file and assist in obtaining payment for therapy services rendered directly with your insurance company.

Co-payments are due at the time of service. Our Billing Office will bill you for any co-insurance or deductible amount after your insurance has processed your claims. You may contact the Billing Office if you have any questions about your account statements.

Cancellation Policy:
For appointments not cancelled with a minimum of 24 hours notice, you will personally be billed the full session rate since Thrive Counseling Services is unable to bill insurance for missed appointments and unable to use that time with another client.

Your time slot is dedicated to you alone. If for any reason you are unable to come to your session, please phone or email your therapist at least 24 hours in advance of your scheduled appointment. This notice enables us to work with another client at that time. Providing 24 hours notice will ensure that everyone can have alternate appointment opportunities when unexpected life events disturb our routine.

Privacy Policy:
Thrive Counseling  does not sell or rent personal information regarding our clients to any third party.  There are times when information is collected, such as when using our contact form, for billing purposes,  or feedback to us. This information may include your name, address and e-mail address.

Please call or use the contact form to receive more information or to begin the process of scheduling an appointment. Every effort will be made to return calls or emails within 24 hours, with the exception of weekends and holidays.